The Master Clean Process
Quality Pet Urine Cleaning Services in Three Easy Steps
Contact Us for a Free Quote
Schedule Your Service
Once you have your quote, we’ll work together to determine the best date and time to perform our high-quality Pet Urine Cleaning services.
Pay Upon Completion
Eliminate Pet Stains and Odors
Fix pet stains before the damage becomes permanent.
Your floors and fabrics may be damaged permanently if urine is not treated properly. It can also create an unhealthy environment. When urine is introduced to a surface, the pH of the liquid is roughly 5 or 6, which is on the acidic side of the pH Scale, and during this time, it is at its easiest stage to fully remove. However, once it dries, the pH raises to a level of 10 – 12 making it much more difficult to remove. Also, the warm acidic state of the urine is a perfect breeding ground for bacteria, which begins to flourish immediately. When the urine begins to oxidize and react with the fabric, you’ll see a color change, which will become permanent if the urine is not removed immediately.
The changing of colors in your fabric is brought on by the ammonia that forms as the urine transitions. If the urine is left for days or weeks, depending on the type of fabric or floor type, the dye structure will change, resulting in permanent color staining.
There are a couple of odors associated with pet urine. The original smell comes from bacteria that tend to thrive in dark, warm places that supply a never-ending food source. This bacteria growth breaks down the urine which turns into amino acids. These amino acids will work their way into the fabrics, becoming part of the fibers. The decomposing urine reveals a very unpleasant odor, and when dried urine is remoistened, it gives of a smell of ammonia.
A second source of odor can often be chemicals present due to dead bacteria deep in the carpet. This smell can be intensified based on the humidity of the room or space. When urine dries, hydrophilic salts and crystals are left behind which basically means they attract water. Even dry urine odor can intensify during humid months as the salts attract moisture and give off ammonia gas. In order to permanently remove that odor, special attention must be given to completely remove those salts from deep within the carpet.
Master Clean uses ODORCIDE to address malodors. Here’s how it works:
- Counteraction – Termed neutralization when no odor results or reodorization when a milder pleasant odor replaces the malodor. A non-chemical odor phenomenon which combines two odors to get a third that is weaker in intensity. Works through Zwaademaker pairs (conjugates) – pairs of odorants that neutralize each other’s respective odors
- Bonding – Chemical binding (chemisorption) of malodors to product’s molecular surfaces
- Absorption – Physical penetration of the malodor into the inner structure of the product. Products that work by this method attach to the malodor, which causes it to speed up its normal activity
- Inhibitors – Controls odors that can be caused by further biological (organic) decomposition
- Residuals – Odorcide reactivates after initial application to combat and prevent odors
“Your team was Great. Ules was unbelievable. I am still amazed at what he did.”
“Wonderful service. I have used this company numerous times in the past years. They employees are very polite, on time, and do a thorough job. I highly recommend this company.”
“I have had my carpet cleaned by Stanley steamer as well as master clean and Damon did the best job of anyone.”
“The technician [Kegan] was friendly, on time and did a great job. There was a lot to do and he worked effectively and efficiently to get work done. I am very pleased with the work done.”
“Have used Master Clean for years. Damon could not have been more pleasant and professional. He has been my tech several times and does an excellent job on my furniture and carpet. Always a great job!”
“Zach was prompt, attentive, and informative with ideas on dealing with high traffic areas. Zach was very pleasant. I will certainly use Master Clean again.”
"Excellent service and customer care. I was very pleased with the outcome and the time it took. Will definitely use again."
“Technician was excellent. He was polite, courteous, knowledgeable, and extremely competent. I would request him again and recommend him to others.”
“David was great and helpful and made sure to explain what he did and how the cleaning reacts with old stains that are set in. Had a great experience!”
“Damon did a wonderful job, carpets look beautiful. Also, he is very professional and so polite. A joy to have in our home. Thank you”
“No problems with the service, Kegan was courteous and very professional. He did a fantastic job and I’m very satisfied with the job done. Yea no more pet stain accidents.”
“David is a very nice polite young man. He did a great job. Hope we can ask for him the next time we need carpet cleaned.”
“No problems great praise for tech Zach. I have a lot of other services at my home. Terrible job I will never use anyone else. Zach did an excellent job. Thank you.”
“The cleaning brought my carpet back to life. Great job 👍”
“We had Rhyan clean our carpets today. He did such a excellent job today. Highly recommend him and prefer to have him do our carpets again. Thank you Rhyan!!!”
“This was the best job cleaning ever from your company. Ules did an excellent job, great guy!!!”
“Brandon was on time, he was clean, courteous, respectful, and did a REALLY good job. I have used MC for probably twenty years and you have never disappointed.
“No problems very good service and got carpets clean very polite will definitely use this company again.”
“Brandon was awesome. On time, friendly, knowledgeable and hardworking. He was committed to doing the job well and making certain we were a happy satisfied customer. Thank you for the hard work. Our carpet looks great.”
“Corey was very polite and efficient. We have had our carpets cleaned now 3 times since we built our home in 3 years. This is by far the best work and friendliest service we have received. We will definitely be using Master Clean going forward and will request Corey if possible. Thank you!”
“Ules was very nice, courteous and took the time to explain everything to me so that I understood what I was paying for today. I would recommend Master Clean and Ules!”
“No problems at all! I’m completely satisfied.”
“Damon came for our cleaning service right on time and was professional and listened to my concerns. I really felt like he took his time to do a good job. I will definitely consider Master Clean for my next cleaning service.”
“We have used Master Clean for over 20 years and they never fail to empress me. Brandon was prompt, courteous, and did a fantastic job! I've referred friends and will continue to do so. Master Clean never disappoints.”
“Zach was a great technician. I wish I had taken before and after photos of my berber carpet. He took the time to explain the process and how to get the berber dry. I was so happy. Thank you Zach.”
"The carpet and love seats look like new. Damon did a fantastic job and was very professional."
"I was very happy with Masterclean. My tech was able to come earlier than expected which was great. He was professional, friendly, efficient and did a great job. Thank you!"
“Ryan did a great job. He was professional and polite. The carpet looked so good that I added more areas. We will definitely use Master Clean again.”
"Kegan was professional and very friendly. He did a great job and is a great asset to your company."
"We were very pleased with the service Kegan gave us. He was very neat and very efficient. He was very pleasant and very kind. We would recommend him highly. Your company is fortunate to have him working for you."
"Great experience! Called this morning & was added on for this afternoon. Got a courtesy call with arrival time. Kegan was very professional & personable. He did a great job handling my furniture & performing the cleaning."
"Wow! Ryan was very professional and quick to listen about several stain issues and started right in quickly!
He did an amazing job! He made it look like new! Hallelujah! Exceptional Service!"